Our Rental Policies

We strive to ensure our properties are maintained with a certain degree of care and respect so that our guests may continue to enjoy them for years to come. We ask that each party kindly respect the rental policies for our homes.

Check In: 4:00pm EST (early bird check in may be available for extra fee, check with us for approval 72 hours prior to arrival).

Check Out: 10:00am EST (relaxed departure may be available for extra fee, check with us for approval 72 hours prior to departure).

Payment: 30% due at booking; 70% due 30 days from arrival. For bookings made within 30 days from arrival date full payment is to be made at booking.

Cancellations: A refund will be provided, less a 5% service fee (based on total of stay, not payments made) if cancelled 30+ days prior to arrival. NO EXCEPTIONS as this covers our processing costs. Cancellations within the 30 days WILL NOT be refunded. *Early departure does not warrant any refund. Reservations WILL NOT be refunded (within the 30 days) for cancellations relating to weather such as hurricanes/tropical storms, freezing temps, etc. or for personal injury, illness, etc. Hurricane season is June 1st through November 1st. We highly encourage you to purchase trip insurance to cover yourself. For information about travel insurance to cover your trip, keep reading below!

Age: No guests under the age of 25 are permitted to rent the property unless accompanied by a guardian adult or parent.

Pets: A limited number of properties do allow pets, please use the “pets considered” filter when searching and each property has certain restrictions and pet fees applied in the property description.

Smoking: Our properties are 100% smoke-free (including decks, balconies and attached outdoor space).

Events/Parties: Our properties are meant to be enjoyed by the guests holding the reservation. Events & parties involving outside guests are not permitted.

Housekeeping: Packages are available during your stay, speak with us regarding options and pricing.

Kiawah Island Guests: Guests do not have access to the Kiawah Island Golf Resort pools. The resort does not allow us to purchase pool passes. You do have access to amenities such as tennis, golf, restaurants, children’s camp and recreation.